The Ras Al Khaimah Tourism Development Authority (RAKTDA) plays a pivotal role in positioning the Emirate as one of the fastest-growing tourism destinations in the region. To support this growth, RAKTDA required a comprehensive digital solution for managing tourism revenues and streamlining its licensing operations across hospitality, attractions, and tourism service providers.
Sen & Ray assisted RAKTDA in designing and implement a Revenue Management & Licensing Software that is robust, scalable, and fully compliant with regulatory requirements. Our involvement extended beyond technology—ensuring process optimization, compliance alignment, and seamless integration with stakeholder systems.
Our Role
- Advisory & System Design: We worked closely with RAKTDA to map existing processes, identify bottlenecks, and design a digital framework that simplifies revenue reporting and licensing.
- Regulatory Compliance: Ensured the system adhered to UAE’s regulatory standards while remaining adaptable for future policy changes.
- Technology Oversight: Guided development and deployment of the platform, ensuring stability, scalability, and real-time data reporting.
- Stakeholder Integration: Facilitated smooth integration for hotels, tour operators, and other licensed entities to adopt the system with minimal friction.
Deliverables
- A centralized revenue management platform with real-time dashboards and reporting.
- A licensing module that automates application, approval, and renewal processes.
- Audit-ready compliance workflows to support transparency and accountability.
- Training and onboarding materials for tourism operators and internal RAKTDA teams.
The outcome is a streamlined, transparent, and future-ready system that empowers RAKTDA to manage revenues effectively while strengthening Ras Al Khaimah’s reputation as a world-class tourism hub.
At Sen & Ray, we take pride in enabling regulators and government authorities to achieve their digital transformation goals with compliance-driven solutions.
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